Immediate lead response
Missed-call text-back and instant replies to form and website inquiries.
Lead Response & Follow-Up
Respond faster. Follow up every time.
Mutiva sets up systems that give new leads a quick, professional response and keep following up — so opportunities aren’t lost while you’re busy doing the work.
The problem
Good opportunities are often missed simply because no one got back to them in time.
- Calls go unanswered while you’re on a job
- New inquiries wait hours or days for a reply
- Estimates are sent but never followed up
- Past customers don’t hear from you again
What Mutiva provides
SMS & email follow-up
Planned follow-up sequences for new leads, quotes, and leads who haven’t responded.
Qualification & booking
Collect key details and make it easy to book an appointment or estimate.
Reactivation & reviews
Reach back out to past customers and ask happy customers for reviews.
How it works
01
Capture
Bring calls, forms, and inquiries into one CRM pipeline.
02
Respond
Send a fast, professional first response automatically.
03
Follow Up
Keep in touch by text and email until the lead books or says no.
04
Improve
Review response and booking patterns and adjust the messages.
Who it fits
- Owners who can’t always answer the phone
- Businesses sending estimates that go quiet
- Companies with a list of past customers they rarely contact
Related capabilities
- Missed-call text-back
- Immediate lead response
- SMS follow-up
- Email follow-up
- Lead qualification
- Appointment/estimate booking
- Quote follow-up
- No-response follow-up
- Customer reactivation
- Review requests
- CRM pipeline management
Questions
Common questions
Let’s build what’s next
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